Inbound and Outbound Call Center Services:
Call Center Services acts as a communication hub for the business process. Customer support is decisive for business. Call Centers is used to linking the business person with the customer via voice calls. Call Center process two services Inbound & Outbound Call Center Services. Sam Studio outsourcing company offers a complete contact call center services.
Our highly trained professionals are expertise in inbound & outbound services with active 24/7 customer support. Our experienced professionals are expert in expressing your brand popularity personally to each and every customer through calls, chat, and emails. We offer a multi-channel approach for Inbound & Outbound Call Center Services. Specialized services we offer for call center services involve
Inbound Call Center Services:
Inbound Call Center Services primarily objective is to increase business and revenue to our customers. Inbound call center services are essentially focused on customer satisfaction. When your businesses evolve your calls and message handling are scalable for business growth. We enhance your call traffics. Customer service is necessary for any business to maintain exceptional customer relationship and make them the routine customer. Inbound services include technical call support & non-technical call support to the customer. Our inbound services involve telesales, customer service, order taking, issue resolution, billing inquiry and much more. Sam studio provides inbound call center services in significant cost. Our specialized services for inbound call center services includes
- Customer Service
- Call Answering Service
- Inquiry Handling
- Inbound Sales
- Interactive Voice Response (IVRS)
- Help Desk/ Technical Support
- Technical Trouble Shooting
- Order Taking
- Toll-Free Services
Outbound Call Center Services:
Outbound call center services are the process of making outgoing calls to obtain potential customers for business. With outbound services, you can acquire feedback from the customers and can improve your business product. Sam Studio provides high quality and skillful outbound call center services for your business. Our experts can handle quality assurance of your product, lead screening, employment screening, credit card procession, disaster recovery, post-sale support and much more services. Our experienced professionals have years of expertise in market research & survey offer suggestions for your business ROI. Our outbound services are visionary, highly progressive, and cost effective. Our specialization in outbound call center services involve
- Telemarketing
- Lead Generation
- Market Research & Surveys
- Debt Collection
- Follow-up
- Voice Broadcast
- Telephonic Auditing
Sam studio outsourcing call management for all call services for both onshore and offshore call center services with 24/7 customer services with an economical cost. For more details contact us on admin@samstudio.co
